Got Questions? We’ve Got Straight Answers.

No fluff. No jargon. Just clear answers to the most common questions shop owners ask before they work with us.

General Questions

Yes. We are specialists. That’s why our strategies work — everything we do is designed specifically for independent auto repair shops and multi-shop operators. This includes general repair, euro speciality, heavy truck, diesel, towing, collision, and other related specialty shops

No. We earn your business every month. You’ll stay because it works, not because you’re locked in. We do require a 30 day notice if you’d like to leave.

Many shops see calls increase within weeks of launching their system. SEO builds momentum over a few months, while ads and GBP can move the needle much faster.

Yes. 100%. Unlike many agencies, your site belongs to you from day one. If you decided to leave we give you the ability to easily transfer to another hosting provider.
Yes—though we don’t frame it as a rigid policy. We call it our “do the right thing” approach. The reality of digital marketing is that it’s possible to work with multiple shops in the same area without conflict. That said, we carefully consider each situation. If we believe taking on another shop nearby would compromise results or create a conflict of interest, we simply won’t do it. Our priority is always protecting the success of our current clients first.

Process & Timeline

About 45 days. That’s how long it takes to build your website and marketing system before we go live.

Your ads, SEO, and Google Business Profile kick in — and you’ll have ongoing strategy calls, reporting, and continuous optimization. We meet every 2-4 week for the first 2-3 months to ensure we are starting strong. Then we meet on an ongoing basis based on the complexity of your services with us. Even outside of our regulator calls, are team is always ready to help.
We usually recommend a rebuild, so everything is optimized for speed, SEO, and conversions. It’s the fastest way to get results. Our sites are custom built and affordable.

Pricing & Packages

Packages start with a one-time website build from $2,495, then ongoing monthly packages based on your shop size and market.. See full details on our Packages page.

No. We only offer complete marketing packages. Single services on their own don’t deliver the results shops need — the system works best when everything is connected.
No. You pay Google directly for ad spend. We manage the campaigns as part of your package.
We base budgets on your shop’s size, market, and growth goals. For example, a $70/day budget running 5 days a week comes out to about $1,500/month. Well-run campaigns at that level can generate 30–45 phone calls. If even half convert, that’s 15–22 repair orders. At a $500 average ticket, you’re looking at $7,500–$11,000 in revenue from a $1,500 spend—a 5–7x ROI.

We look at your monthly revenue, market competitiveness, number of locations, and growth goals.
From there, we recommend the plan that gives your shop the best chance to succeed — not just the cheapest option.
That’s why we start with a short fit assessment instead of jumping straight to a call.

Our plans are built around what consistently works for auto repair shops at different stages.
Fragmented marketing often underperforms and creates confusion, so we bundle services intentionally.
This structure leads to clearer expectations and better long-term results.

It depends on your market and competition.
In lower-competition areas, foundational SEO may be sufficient initially.
In more competitive markets or for growing shops, ongoing SEO+ is typically required to maintain and improve visibility.

Paid advertising can generate activity sooner, while SEO and organic visibility take more time to build.
Results vary based on market demand, competition, and shop capacity.
Our goal is to build early momentum while creating systems that perform long-term.

We invest heavily upfront in setting your marketing up the right way — including website work, tracking, ad structure, and SEO foundations.
The contract allows us to make that investment confidently and focus on long-term performance instead of rushed, short-term fixes.

There is no traditional termination penalty.
Ending the contract early simply means repaying the portion of the website startup work that was waived. That fee starts at $1995 but can be more for multi-shops.
For the first six months, the full startup cost applies.
From months seven through twelve, the remaining balance is prorated.

Month-to-month marketing often leads to rushed setups, limited optimization, and inconsistent results.
Our structure allows us to build a strong foundation first, then optimize over time using real data.
This approach protects customers from wasted spend and unclear expectations.

Billing begins when your agreement is signed.
This reflects the work that starts immediately during onboarding, planning, and setup — even before campaigns are fully live.

Yes. Many customers start on one plan and move up as their shop grows.
Upgrades are handled on a prorated basis and applied immediately, with the new rate starting on the next billing cycle.

No ethical marketing agency can guarantee outcomes.
What we guarantee is disciplined execution, ongoing optimization, and full transparency into what’s being done and why.

We specialize exclusively in auto repair shops.
Our strategies, systems, and plans are built around real shop data and proven patterns — not generic marketing templates.
You’re working with a team that understands your industry, not learning it on the fly.

We’ll tell you honestly.
In some cases, it makes more sense to address staffing, pricing, or operational constraints before scaling marketing.
Our goal is to help shops win — even if that means waiting.

We review your information to determine fit.
If a conversation makes sense, you’ll be invited to schedule a strategy call with a prepared advisor.
If not, we’ll let you know clearly and respectfully.

Support & Communication

Yes—we do have Client Success Specialists.

They have strong knowledge across all service areas and act as the central point of contact. Their role is to streamline communication, coordinate between teams, and ensure everything is handled properly. This keeps things organized, reduces friction, and ensures nothing falls through the cracks while you still get expert execution from the right specialists.

We keep meetings lean so your time goes toward results, not check-ins. Most clients start monthly, then shift to every 60–90 days. Premium plan and multi-shop accounts may stay monthly or set a custom schedule.

You’ll have access to your dashboard for call tracking, rankings, and campaign performance — all in one place.

AI in Marketing

Yes. We use AI where it adds value—like speeding up research, analyzing data, and supporting content creation. But we don’t rely on it blindly. Every deliverable goes through human review, strategy, and refinement to make sure it’s accurate, high-quality, and aligned with your shop’s voice.
AI is just a starting point. Our team of specialists fact-checks, edits, and personalizes everything before it goes live. The goal isn’t to churn out content—it’s to create material that actually ranks, resonates, and converts.
Search is changing fast with tools like ChatGPT, Google’s AI Overviews, and other AI-driven engines. We’re building websites and SEO strategies with structured data, high-quality content, and strong authority signals so your shop is well-positioned as AI search becomes mainstream. Our goal is to keep you visible not only in today’s Google results but also in tomorrow’s AI-driven search experiences.

Marketing Strategy and Philosophy

We believe marketing isn’t just about clicks or impressions—it’s about driving cars into bays. Everything we do is tied to measurable growth, not vanity metrics. Our philosophy is clear strategy, powerful execution, and consistent momentum that moves your shop forward. Simple and consistent wins every time.
We start with where your shop is today and where it can realistically grow. From there, we design a plan that ramps up over time, balancing quick wins (like Google Ads) with long-term growth (like SEO and branding). No one-size-fits-all playbooks—just a plan that matches your shop’s capacity and goals.
Because no single channel builds a strong business. A great shop needs immediate leads and long-term brand growth. That’s why our strategy blends Google Ads, SEO, your website, and customer communication into one system that scales. It’s about balance, not silver bullets.

Still Have Questions? Let’s Talk About Your Shop